All products on our website are on sale ranging from 15 - 40% off. The more you buy the more you save!

We have a great gift for all orders over $110 (while stocks last), our beautiful limited edition LULA Cap PLUS a box of Unscented Eye Masks, (valued at $70).

T&Cs: The limited edition Lula Cap PLUS Unscented Eye Masks is a free gift on orders over $110 from 7am AEST November 29th to Dec 1st 2024 7am AEST while stocks last. One gift per customer. When you check out the gift will be added to your cart.

The final order must equal $110 or more, the gift can be removed from any orders less than $110.

All prices are marked and no codes are needed. Easy!

Sale discounts cannot be combined with any other offers, promotions, or discounts. During the Black Friday sale all discount codes will be temporarily disabled as the sale offer is much greater than the discount codes.

Unfortunately, we can’t change or cancel past orders. Now’s the perfect opportunity to stock up for yourself and for gifts!

Due to the high volume of orders placed during our Black Friday Sale we are unable to change or cancel your order after it is placed. Make sure to double-check your order and shipping address before checking out.

Unfortunately we cannot change any orders due to the large volume coming in. If you would like to order more after you have placed an order it will need to be done as a new order.

During the Black Friday Sale shipping is a flat rate of $9.95 and is FREEwith orders over $200.

While we endeavour to process all orders as quickly as possible, please note shipping times will be longer during Black Friday sale period. Please expect a delay of 5-10 business days for dispatch during these times. You’ll receive a shipping confirmation with tracking once your order is dispatched. Our team will be working hard to get all orders out ASAP, thank you for your patience!

Due to the high volume of orders we will be unable to change the address entered on your order. When your item is shipped, you will receive an email with your tracking number. Go to the Australia Post website through this link and you may be able to lodge a re-direct of your package.

Please note: If you have provided an incorrect address, and the package is delivered there, we are unable to retrieve it so please check your address carefully!

You can reach our customer service team at shop@lulaeyemask.com.au we will work to get back to you as soon as we can but please be patient and allow extra time to receive replies. For a quick answer to your products and shipping questions please check our FAQs.

Items bought during the sale are final and can’t be returned or exchanged unless there is a defect.

Yes, you’ll receive a confirmation email after your order is successfully placed. If you don’t see it in your inbox within a few minutes, please check your spam or junk folder.